At Physics with Talha, we are committed to providing high-quality educational resources for O Level (GCSE/IGCSE) and A Level students worldwide. This Refund Policy outlines the terms under which refunds may be issued for our services.
1. Eligibility for Refunds
- Refund Period: Refunds are available within 7 days from the date of purchase. After 7 days, payments are non-refundable.
- Non-Refundable Circumstances: Refunds will not be issued if:
- The 7-day refund period has expired.
- The user has accessed or downloaded more than 20% of the course materials.
- The account has been suspended or terminated due to a violation of our Terms and Conditions.
2. Refund Conditions
Refunds will only be considered for users who:
- Have accessed less than 20% of the course materials.
- Have adhered to all Terms and Conditions, with no disciplinary actions taken against their account.
3. Requesting a Refund
To request a refund, please contact us at info@physicswithtalha.com with your order details, including:
- Full name
- Email address used for registration
- Order date and payment receipt
We aim to process all refund requests within 5–7 business days.
4. Processing of Refunds
Refunds will be processed using the original payment method. Depending on your payment provider, funds may take an additional 3–10 business days to reflect in your account.
5. Changes to Refund Policy
Physics with Talha reserves the right to amend this Refund Policy at any time. Significant changes will be posted on this page, and users are encouraged to review this policy periodically.
Contact Us
For any questions or clarifications regarding this Refund Policy, please reach out at info@physicswithtalha.com.